State Farm® Insurance Agent Keith Garlock
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nancy G
October 17, 2024
5
out of
5
rating by Nancy G
"Monica Torres, at the RP State Farm helped me from day one. You could not ask for anyone better than her expertise, kindness and patience with my recent accident. I highly recommend anyone to use her services and also the claims department was so kind and patient with me. This was my first accident; in my life ( and I'm old); and I couldn't have had a better experience. Just wonderful service."
We responded:
"Nancy, thank you so much for your wonderful review! I'm very happy to hear that Monica was able to assist you with such expertise, kindness, and patience during your recent accident. It's great to know that our claims department also provided the support you needed. We're grateful for your recommendation and are always here to help with any future needs. - Keith Garlock - State Farm Insurance Agent, Rohnert Park, CA"
LISA BROWN
September 17, 2024
5
out of
5
rating by LISA BROWN
"Kelly is always pleasant, well informed and professional. She is ready to answer any questions about your policy and coverages. She is one of the many reasons I have been a State Farm client for decades."
We responded:
"Thank you, Lisa, for your wonderful review! I'm happy to know that Kelly has been consistently pleasant, well-informed, and professional in assisting you with your policy and coverages. It's clients like you who make our work so rewarding. We're grateful for your decades of loyalty and look forward to continuing to serve you. If you ever have any questions or need further assistance, our office is always here for you! - Keith Garlock - State Farm Insurance Agent, Rohnert Park, CA"
M S
September 11, 2024
5
out of
5
rating by M S
"I highly recommend working with Keith Garlock's office. Everyone is very professional and responsive."
We responded:
"Thank you, M S, for your recommendation! I'm glad to hear that you found our team professional and responsive. We appreciate your support and look forward to assisting you with any future needs. - Keith Garlock - State Farm Insurance Agent, Rohnert Park, CA"
Julie McIntyre
August 17, 2024
5
out of
5
rating by Julie McIntyre
"Always helpful staff when you have any questions."
We responded:
"Hey Julie, Thanks for the awesome review! I'm glad our staff could help with your questions. We're here for you anytime you need us. - Keith Garlock - State Farm Insurance Agent, Rohnert Park, CA"
Sue Klick
August 9, 2024
5
out of
5
rating by Sue Klick
"Excellent customer service at this office. Appreciate the attention to detail."
We responded:
"Hey Sue, Thanks a lot for your awesome review! I'm really happy you appreciated our customer service and attention to detail. If you need anything else, we're here for you! - Keith Garlock - State Farm Insurance Agent, Rohnert Park, CA"
Blackburn24 Ocean
July 24, 2024
5
out of
5
rating by Blackburn24 Ocean
"I Had excellent customer service with Ms.Kelly 👍"
We responded:
"I'm so glad you had an excellent experience with Kelly! Your feedback means a lot to us. If you need anything else, we're here to help! - Keith Garlock - State Farm Insurance Agent, Rohnert Park, CA"
Jenny Reeder
June 28, 2024
5
out of
5
rating by Jenny Reeder
"Knowledgeable and kind staff. Always available for a phone call or in person appointment if needed. I appreciate their guidance with my home and life insurance needs. Highly recommend Keith and his staff."
We responded:
"Jenny, I'm pleased to hear you found our staff knowledgeable and kind! We're grateful for the opportunity to assist with your home and life insurance needs. Thank you for recommending our office – we're here for you anytime you need us! - Keith Garlock - State Farm Insurance Agent, Rohnert Park, CA"
Ricky Resendiz
February 3, 2024
5
out of
5
rating by Ricky Resendiz
"I have been a loyal customer for as long as I can remember. I have dealt with Jovita who has made my insurance experience so easy and very reliable. Jovita is both English and Spanish speaking so being that I speak Spanish it has been more easier for me. The team at the office is very helpful and knowledgeable. I’ve had no complaints for the Garlok’s office and I plan on dealing with them for many years to come!"
We responded:
"Ricky, we are grateful for your kind words and thrilled to hear about your positive experience with Jovita. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Jovita exceeded your expectations."
Ralph Cable
February 1, 2024
5
out of
5
rating by Ralph Cable
"Great service, great people to deal with 👍"
We responded:
"Ralph, thank you! We appreciate your trust in us to take care of your insurance policies."
Pritam Lama
January 23, 2024
5
out of
5
rating by Pritam Lama
"The office is kept well organized. The staff are very helpful and knowledgeable."
We responded:
"Thank you, Pritam, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies!"
Ryan H
December 18, 2023
5
out of
5
rating by Ryan H
"I have been working with Keith and his team for about 10 years and have very good experience with his team especially Kelly who has been instrumental in helping and assisting me with my policies. She is easy to work with and her level of attention to detail is absolutely astonishing. I highly recommend her if you like quality service."
We responded:
"Thank you, Ryan, for your positive feedback and for acknowledging the exceptional assistance provided by Kelly. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Caty Harding
December 6, 2023
5
out of
5
rating by Caty Harding
"I recently bought a new vehicle and was apprehensive about the insurance process, I’ve had the same policy with State Farm for years and wasn’t entirely sure what my next steps would be. In steps Skip Wellman to ease the stress and worry! Skip was knowledgeable and kind. He allowed me time to ask all of the questions I had about my new policy and walked me through the process. It was simple, and quick, and I received the information regarding my policy almost immediately after we hung up. Very pleased with the customer service I received and glad to have him on Keith Garlock’s team to help me when I needed it!"
We responded:
"Caty, we are grateful for your kind words and thrilled to hear about your positive experience with Skip. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Skip exceeded your expectations."
Jayne De Lawter
December 2, 2023
5
out of
5
rating by Jayne De Lawter
"I’m writing to praise the staff at Keith Garlock’s office (State Farm Insurance in Rohnert Park.) I called the office with a routine question that was promptly and clearly answered. I appreciated this interaction, but was not surprised; I was used to good service from Keith Garlock’s colleagues over many years. My praise is for what happened next. The representative inquired about the mileage of one of my two cars insured by State Farm. She then said that I was due a refund of $400! (And further, my insurance cost for the coming year would be far less because of my lower annual mileage for this car.) What good news! The staff clearly had my best interests in mind by proactively reviewing my existing policies and checking in with me about my current driving practices. I am grateful for this initiative to see if I could save money. What a good example of being a good neighbor! Jayne De Lawter"
We responded:
"Jayne, thank you immensely for your loyal support and this excellent review! Your continued trust in our insurance services is what motivates us to keep delivering top-notch assistance. We're here for you anytime you need advice or support, and look forward to serving you for many more years!"
Tania Flores
August 14, 2023
5
out of
5
rating by Tania Flores
"I have been with Keith's office for several years now and would highly recommend him for your insurance needs. They have friendly, efficient and knowledgeable staff that takes pride in their work and wants to take care of you."
We responded:
"Tania, we appreciate your kind words! It brightens our day to hear about how we were able to help wonderful customers like you with your coverage needs. We value your feedback and we appreciate the chance to provide you with high-quality coverage."
Alisa Dodge
June 16, 2023
5
out of
5
rating by Alisa Dodge
"I have been with Keith’s office for almost 30 years. Throughout the years all of staff have been well trained, completely understand the policyholders individual and unique needs, and immediately advise if important changes are suggested."
We responded:
"Thank you, Alisa, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
Hayley Darien
June 5, 2023
5
out of
5
rating by Hayley Darien
"I have been so grateful to have my insurance with Keith Garlock's office. The entire team is always so caring and eager to help. Becky especially has been a life saver -- always advocating for my best interest and helping me save money! It is so great to have an insurance agency with service I can trust!"
We responded:
"Hayley, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Becky cares a lot about our customers."
Grace Francisco
June 2, 2023
5
out of
5
rating by Grace Francisco
"I have been insured through State Farm my entire life and switched to Keith Garlock in 2017. His team is very responsive and kind, and always has the answers to my questions. I typically work with Becky and have truly enjoyed all of our interactions."
We responded:
"Grace, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Daniel Hawley
April 30, 2023
5
out of
5
rating by Daniel Hawley
"Keith is a very knowledgeable and honest agent. He makes sure that we are protected at the right levels. His office staff is excellent!!!!!!! We love doing business with Keith!!!"
We responded:
"Daniel, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Renata Barkoff
April 10, 2023
5
out of
5
rating by Renata Barkoff
"I recommend State Farm to friends and family because I’ve only had great experiences with this company so far. They are very transparent and provide excellent services. I am always pleased with their customer service and I have to say that Becky is absolutely amazing and always goes above and beyond!"
We responded:
"Thank you, Renata, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your insurance needs! We are lucky to have hard-working team members, like Becky, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Rebekah Sandoval
April 7, 2023
5
out of
5
rating by Rebekah Sandoval
"Keith Garlock's office is very attentive and helpful! I've been with them for 20+ years. I initially was a new driver on my parents account but when I got married a few years ago - it was time to transition to my own account. Keith and his office made this very simple and easy. I have car insurance for my husband and I, renters insurance and also a small business policy. We've had to make a couple of claims for issues with windows being broken on our cars in the past and it's never been a hassle. It's always been so quick and easy to get repairs made and reimbursement checks received. I'm so relieved to have Keith Garlock's office on my side!"
We responded:
"Thank you, Rebekah, for the amazing review! Our team works hard to provide a great insurance experience in Rohnert Park and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Carol D
March 20, 2023
5
out of
5
rating by Carol D
"I really appreciate their staff for the passion they put into their job. They always give great service and make you feel like family!"
We responded:
"Carol, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Marcos L
March 20, 2023
5
out of
5
rating by Marcos L
"Very happy with this office. They always go above and beyond to make sure that I have the right coverage, and that I understand what I'm covered for. Everyone is very helpful and responsive."
We responded:
"Marcos, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
veronica reed
March 19, 2023
5
out of
5
rating by veronica reed
"Very responsive and helpful"
We responded:
"Veronica, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Gizem Tolan
March 17, 2023
5
out of
5
rating by Gizem Tolan
"Friendly and pleasant office. If you’re looking for a welcoming staff to get insurance, this is the place!"
We responded:
"We love seeing reviews like this, Gizem! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
David Thomas
March 14, 2023
5
out of
5
rating by David Thomas
"All interactions are concise, clear and prompt. No complaints."
We responded:
"Thank you for the five-stars, David! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."