State Farm® Insurance Agent Keith Garlock
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Len Len
June 19, 2025
5
out of
5
rating by Len Len
"Bella, the insurance manager was very professional and the rest of the staff was very friendly. Great place."
We responded:
"Thank you, Len Len! I'm happy to hear that Bella and the rest of our team made a positive impression. We strive to create a welcoming environment for everyone. Let us know if there's anything else we can do for you!"
Casey Mc
June 19, 2025
5
out of
5
rating by Casey Mc
"I’ve been with State Farm since 2014. They are the most helpful people you can work with. I’ve had a few windshields a couple dings and a fire claim, and they took care of all of them with no questions asked."
We responded:
"Thank you, Casey, for your wonderful feedback! I'm happy to know that our team has been able to assist you with your claims over the years. We’re committed to providing the best service possible. Let us know if there's anything else we can do for you!"
Danielle Oland
June 19, 2025
5
out of
5
rating by Danielle Oland
"Every interaction we have had with agents from this local office has been friendly, knowledgeable, and efficient. In spite of having many customers, they make you feel like you are the only one, important and heard! Love doing business with State Farm, Keith Garlock's office in particular."
We responded:
"Danielle, this means a lot to all of us here. We work hard to make sure every conversation about your policies feels personal and helpful, and it’s rewarding to know it came across that way for you. Thank you for putting your trust in Keith Garlock State Farm and for sharing your experience. We’re grateful to have you with us and look forward to helping however we can down the road."
Luis reyes
June 19, 2025
5
out of
5
rating by Luis reyes
"The service is always great! Bella, Jovita, and the whole team are super friendly and helpful. State Farm has taken care of me in every circumstance. Only thing I wish would be different is how much the premiums have gone up constantly! I’m sure it’s the same way everywhere though."
We responded:
"Thank you for your feedback, Luis! I'm happy to hear that Bella, Jovita, and the team have been friendly and helpful. We understand your concern about the rising premiums and appreciate your understanding. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Angelo Tarantino
June 18, 2025
5
out of
5
rating by Angelo Tarantino
"Bella and the agents at the Garlock office are the best. Their professionalism and service is excellent. I highly recommend the Garlock team."
We responded:
"Angelo, thank you for your wonderful feedback! I'm happy to hear that Bella and the team provided you with excellent service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Amy Heibel
June 17, 2025
5
out of
5
rating by Amy Heibel
"I love this office. They take care of my insurance needs in a proactive and personal way. They have managed my car, home and umbrella policies for over a decade. They come to me every year with suggestions to meet my needs and find savings to fit my budget. I feel very lucky to have found them. They maintain a very personal, small-town vibe that I value."
We responded:
"Thank you, Amy, for your wonderful feedback! I'm so happy to hear that our office has been able to support your insurance needs for over a decade. It's great to know that our proactive approach and personal touch have made a difference for you. We truly value the trust you place in us and are here whenever you need assistance. Thanks for choosing us!"
Marlana Gonzales
June 17, 2025
5
out of
5
rating by Marlana Gonzales
"Excellent customer service, Monica was very, professional, helpful and diligent. I wish more companies employed people that really help us. Thank you Monica"
We responded:
"Thank you for your review, Marlana! I'm happy to hear that Monica provided you with such professional and helpful service. We strive to ensure our team is always ready to assist our customers. If you need anything else, feel free to reach out!"
Samantha Resendiz
June 14, 2025
5
out of
5
rating by Samantha Resendiz
"A member for years, Jovita Resendiz and her team at Keith Garlocks’ office have always been professional, intentional about providing the best service and ensuring I’m involved and informed in the changes that happen as the years pass. 5 stars all the way."
We responded:
"Thank you for your review, Samantha! I'm happy to hear that Jovita and the team have consistently provided you with professional and attentive service over the years. We’re committed to keeping you informed and involved in all aspects of your insurance needs. Let us know if there's anything else we can do for you!"
Tori Dougherty
June 12, 2025
5
out of
5
rating by Tori Dougherty
"I want to thank Monica for explaining auto polices to me. She was extremely helpful!"
We responded:
"Thank you, Tori! I'm happy to hear that Monica was able to assist you. Our team is dedicated to providing helpful and clear information. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Slayert123 Swift
June 12, 2025
5
out of
5
rating by Slayert123 Swift
"Monica has been able to help me with many things and I’m grateful for that"
We responded:
"Thank you! I'm happy to hear that Monica has been able to assist you with so much. Our team is dedicated to providing excellent service, and it's great to know we're meeting your needs. Let us know if there's anything else we can do for you!"
Bella Resendiz
June 12, 2025
5
out of
5
rating by Bella Resendiz
"It is great to be part of the State Farm family and working with Keith Garlock's State Farm office. They have really shown how much they care about their customers."
We responded:
"Thank you, Bella! I'm happy to hear that you feel valued as part of our State Farm family. Our team is dedicated to providing caring service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Yessenia Resendiz
June 12, 2025
5
out of
5
rating by Yessenia Resendiz
"Bella is a great service provider! Jovita as well."
We responded:
"Thank you for your review, Yessenia! I'm happy to hear that Bella and Jovita provided you with great service. Our team is dedicated to offering the best experience possible. Let us know if there's anything else we can assist you with!"
Richard Valencia
May 1, 2025
5
out of
5
rating by Richard Valencia
"I’ve been with State Farm Keith Garlick for many years and I couldn’t be happier with the service. From the moment I signed up, their team has been professional, responsive, and incredibly helpful. The process of getting a quote was straightforward, and they took the time to explain my coverage options without pressuring me. Great team at this office."
We responded:
"Thank you, Richard, for your kind words! I'm glad to know that you've been satisfied with our service over the years. Our team is dedicated to providing professional and helpful support, and it's wonderful to hear that you felt well-informed about your coverage options. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here for you!"
K H
April 8, 2025
5
out of
5
rating by K H
"Our family has used Keith for many services over the past 15+ years. We use them because of the superb customer service he and his team provide. I always know I can get a thoughtful answer quickly, delivered with care. I feel very grateful to have their help."
We responded:
"Thank you, K H, for your wonderful feedback! I'm so happy to know that our service has been valuable to your family for over 15 years. Providing thoughtful and caring assistance is something we truly prioritize. If there's ever anything more we can do for you, please don't hesitate to reach out."
George Kolybakos
March 15, 2025
5
out of
5
rating by George Kolybakos
"There was a massive mixup on my insurance policies of my cars in my homes from another agency and I got transferred to this agency with Keith Kerloch and his crew. They have done an amazing job and clarifying everything and bringing my accounts back to normal. I want to thank them very very much for helping me out excellent agency to be with."
We responded:
"Thank you, George, for sharing your experience! I'm happy to know that our team was able to assist in clarifying and normalizing your insurance policies. Your appreciation means a lot to us, and we're grateful to have you with us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Marcio Paguaga
March 15, 2025
5
out of
5
rating by Marcio Paguaga
"I can’t say enough great things about Bella and Jovita at Keith Garlocks Office! They are always incredibly helpful, professional, and responsive. Anytime I call in with questions, they take the time to provide clear answers and ensure I fully understand everything. What truly sets apart is their dedication to follow-ups—whenever I reach out, they always make sure to get back to me promptly with any updates or additional information. Their excellent customer service and genuine care make every interaction a great experience. I highly recommend working with them!"
We responded:
"Thank you, Marcio, for your wonderful feedback! I'm happy to hear that Bella and Jovita have been incredibly helpful and professional in addressing your questions. Their dedication to follow-ups and providing clear answers is something we truly value. We're grateful for your recommendation and are here for any future needs or questions you might have."
Juan Alvarez
March 14, 2025
5
out of
5
rating by Juan Alvarez
"I have been a Keith Garlock State Farm customer for over 10 years, and Jovita Ortega has always provided excellent service. Recently, Monica Torres assisted me with my car, and she did a fantastic job."
We responded:
"Thank you, Juan, for your continued loyalty over the past decade! I'm delighted to hear that Jovita has consistently provided excellent service and that Monica recently assisted you with your insurance needs so effectively. Our team is committed to delivering top-notch service, and it's wonderful to know we're meeting your expectations. If you ever need further assistance, feel free to reach out to our office anytime."
Steve Baker
March 13, 2025
5
out of
5
rating by Steve Baker
"Thank you Monica for all your helpful reviews of our current vehicles and the updates that are saving me money. I’m so appreciative of your patience and input. You’re the best. Jennifer B"
We responded:
"Thank you, Jennifer, for your wonderful feedback! I'm delighted to know that Monica's reviews and updates have been so beneficial for you. Her dedication and patience truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Beth Ann Turner
March 5, 2025
5
out of
5
rating by Beth Ann Turner
"My family has had insurance with State Farm through Keith Garlock’s office for many many years. I want to express how grateful I am to the team there for their help with a recent auto flood claim. First, right after the parking lot at my place of work flooded and damaged my car’s transmission, I called the office. Skip Wellman verified my coverage and walked me through what steps to take, and I followed his advice to get a claim started. Once the claim was started, Skip called me to follow up and make sure to answer my questions. A bit later in the week, the claims process seemed to stall, and I called the office to see what I could do to move things along. This time, Monica called State Farm corporate to check on the delay, then she called the mechanic to help clarify what was needed. By the next day, the claim was back on track and the repairs were authorized. State Farm corporate was also helpful over the phone, but I think that Skip and Monica were who really helped resolve the claim and get my car repaired so I could get on with life. Thank you!"
We responded:
"Thank you so much, Beth Ann, for taking the time to share your experience with our office! I am truly delighted to hear that Skip and Monica were able to assist you effectively with your claim and help get everything back on track for you. It’s incredibly rewarding to know that their dedicated efforts made a significant difference in resolving your situation. If you have any further questions or if you need any assistance in the future, please don’t hesitate to reach out to us. We are always here to help and support you in any way we can!"
Jennifer Coleman
February 27, 2025
5
out of
5
rating by Jennifer Coleman
"Kudos to Kelly Irwin at Keith Garlock's State Farm Rohnert Park Agency. Thank you Kelly, for your prompt professionalism, expertise, attention to detail and the personal touch you give to our accounts. We've been with State Farm for over 35 years for our personal and rental propety insurance needs. It's refreshing to still be able to visit a brick and mortor insurance company."
We responded:
"Thank you, Jennifer, for your wonderful feedback! We're happy to know that Kelly's professionalism and personal touch have made a positive impact on your experience with us. It's great to hear that you appreciate the convenience of visiting our office in person. We truly value your loyalty over the past 35 years and look forward to continuing to serve your insurance needs. If you ever have any questions or need assistance, please feel free to reach out!"
Karen A
February 26, 2025
5
out of
5
rating by Karen A
"Mónica Torres was extremely helpful, knowledgeable, and very professional, offering advice and guidance and encouragement regarding my numerous questions and concerns about my policies. Thank you."
We responded:
"Thank you, Karen, for your wonderful feedback! I'm happy to hear that Mónica provided you with helpful and professional guidance. It's great to know she was able to address your questions and concerns. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Angie Gomez
February 5, 2025
5
out of
5
rating by Angie Gomez
"I have been with State Farm for over 25 years , I have had multiple cars and kids on my policy at any given time which of course comes with minor accidents and tickets, through it all State Farm , Keith Garlock have continued to work with me and for me , with positive outcomes I have heard the horror stories of other insurance companies and I will happily stay put with State Farm"
We responded:
"Thank you, Angie, for your loyalty and trust over the past 25 years! I'm glad to hear that our team has been able to support you through various situations with positive outcomes. It's wonderful to know that you feel confident with us, especially when compared to other experiences you've heard about. If you ever need anything or have questions, we're here to help!"
Gloria Carvajal
February 1, 2025
5
out of
5
rating by Gloria Carvajal
"I am impressed by the level of care and attention the staff at Keith Garlock’s - State Farm Insurance office offers when I need their help with regards to my car or renters insurance. They provide exceptional service and commitment to my needs. Their dedication to understanding and meeting my specific needs has been remarkable. I am particularly impressed by their commitment to fair pricing. Keith Garlock’s values transparency and honestly in their pricing. I am grateful for the service that they have provided me over the past 15 years."
We responded:
"Thank you so much, Gloria, for sharing your experience with our office! I'm glad to know that our team's dedication and attention to your insurance needs have made a positive impact. It's wonderful to hear that our commitment to fair and transparent pricing has been appreciated. We're grateful for your trust and loyalty over the past 15 years. Please feel free to reach out anytime you need assistance or have questions."
M M
January 30, 2025
2
out of
5
rating by M M
"Was in an accident that wasn’t my fault and the person who hit me wanted to settle without insurance. State Farm Rp advised to wait to hear back from him but I told her my gut tells me he will flake. She said it’s Friday and he might have other stuff to do. Well, he did flake so I called State Farm Corporate to report the accident. State Farm Rp calls me after saying I did the right thing and good thing I’m not hurt. Thinking that they were concerned for my health, her next sentence was “because I’m not seeing you have any medical coverage with us.” I told her that I had my own and she said “I bet it doesn’t cover chiropractic.” Well, it does cover chiropractic care. They only reached out to me to upsell me on something and not to answer my initial request. Been with them a long time and this wasn’t the first time they were not helpful at all."
We responded:
"Hello and thank you for your feedback. We’re sorry to hear about your experience and want to help resolve any concerns you may have. If this was handled through State Farm’s call center, we’re sorry for your experience and would love the opportunity to assist you with your claim. Unfortunately, since this review does not include a name, we’re unable to reach out directly. Please know that our priority is always to assist our customers with their claims and coverage questions. Please reach out to our office directly at (707) 584-7585 so we can better assist you."
Jed Hornback
January 30, 2025
5
out of
5
rating by Jed Hornback
"Kelly is our rep at Keith Garlock's office. I recently bought a new car and haven't sold my previous one, and she did an amazing walking me through all of my options and finding the best discounts. We switched from Geico to State Farm and could not be happier with this agency."
We responded:
"Thank you, Jed, for sharing your experience! I'm glad Kelly was able to assist you with your insurance options and find great discounts. It's wonderful to know that you're happy with your decision to switch to our office. If you need further assistance, feel free to reach out anytime."